Handling
Large items
If you’re ordering a large mirror, you should check carefully that its dimensions (with packaging) will fit through the doorways, corridors, and stairways of the delivery address. Our courier will not be responsible for any additional unpacking or positioning of products.
Care
As all of our items are handmade in our studio, they are to be treated with
extreme care.
Do not use commercial cleaning products on your mirror frame. We
instead advise dusting it with a dry lint free cloth, avoiding any contact with
moisture. Doing this regularly will stop the build-up of dust and dirt, preventing
a need for deep cleaning.
When cleaning the glass, a general glass cleaner will suffice; however, this should
not come into contact with the frame. The best method is to spray a cloth and
then wipe the glass, rather than spraying directly onto the glass.
Installation
For locations in London we offer an installation service. Contact us to request a quote and our availability.
Contact usHanging
Depending on the size and design of the mirror, it will either be fitted with
sawtooth hangers or a split batten for installation.
Sawtooth hangers are metal fixtures which are screwed into either side of the
back of the frame. Do not use cord or wire on these hangers. These
hangers are designed to be hung on two separate hooks or screws fitted to the
wall.
Split battens are a type of sturdy hanging system for heavier objects. A split
batten system is comprised of a bevelled length of timber which is on the back
of the mirror frame, and another separate length which has a corresponding
bevel. The second length needs to be fitted to the wall so that the mirror can slot
into it. See diagram for further explanation.
