Terms & Conditions

These Terms and Conditions (“Terms”) govern your use of the Graham Harrison Framing website and your purchase of mirrors and related products (“Products”) from our online store. By accessing our website and making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding with any purchase.

1. Ordering

1.1. By placing an order through our website, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.

1.2. When you place an order, you will receive an email acknowledging receipt of your order. This email is not an acceptance of your order; it is simply a confirmation that we have received it.

1.3. Acceptance of your order and the formation of a contract between you and Graham Harrison Framing will occur when we dispatch the Products to you. We reserve the right to decline your order at our discretion.

2. Pricing and Payment

2.1. All prices listed on our website are in pound sterling and include applicable taxes unless stated otherwise.

2.2. Payment for your order must be made in full at the time of placing the order. We accept payment via credit, debit card or google pay.

2.3. We reserve the right to change prices at any time without prior notice. However, such changes will not affect orders for which we have already dispatched the Products.

3. Shipping and Delivery

3.1. We will make every effort to deliver the Products to you within the estimated delivery timescales provided at the time of your order. However, these timescales are approximate, and delays may occur due to circumstances beyond our control.

3.2. Risk of loss and damage to the Products passes to you upon delivery. Please inspect the Products upon receipt and notify us promptly of any issues.

3.3. We currently only ship to addresses within the U.K. For international orders, additional customs duties and taxes may apply, and you are responsible for covering these costs.

4. Returns and Refunds

4.1. We hope that you are satisfied with your purchase. However, if you wish to return a Product for any reason, please contact us within 14 days of receiving the Product to arrange the return.

4.2. Products must be returned in their original condition and packaging, and you are responsible for the cost of return shipping.

4.3. Upon receipt of the returned Product, we will inspect it and process a refund within a reasonable timeframe. Refunds will be issued to the original payment method used for the purchase.

5. Intellectual Property

5.1. All intellectual property rights in the Products and our website, including but not limited to copyrights, trademarks, and designs, belong to Graham Harrison Framing or our licensors.

5.2. You may not reproduce, distribute, modify, or otherwise use any of our intellectual property without our prior written consent.

5.3 Description of Finishes – The images of the Goods on our website are for illustrative purposes only. Although we have made every effort to display the colours and finishes accurately, due to the handcrafted nature of the finishes there may be slight variations in colour, shade and texture.

6. Limitation of Liability

6.1. To the fullest extent permitted by law, Graham Harrison Framing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of our Products.

6.2. Our total liability to you for any claim arising out of or in connection with these Terms or the purchase of Products shall not exceed the total amount paid by you for the relevant Products.

7. Governing Law and Jurisdiction

7.1. These Terms shall be governed by and construed in accordance with the laws of [jurisdiction]. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].

8. Amendments

8.1. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates.

By continuing to use our website and purchase our Products after any changes to these Terms, you agree to be bound by the revised Terms.

If you have any questions or concerns about these Terms and Conditions, please don’t hesitate to contact us.